Privacy Policy

01 Information We Collect

Personal Information

We may collect the following information:

• Name
• Company name
• Email address
• Mobile or telephone number
• Billing and shipping address
• Payment information (processed securely through third-party payment providers)
• Information submitted through quote request forms or contact forms
• SMS communication preferences

Non-Personal Information

We may automatically collect certain information, including:

• IP address
• Browser type
• Device information
• Operating system
• Website pages visited
• Date and time of visits
• Referral website
• Website usage analytics

02 How We Use Your Information

We collect and use your personal information to:

• Provide printing, mailing, signage, promotional products, apparel, and related services.
• Process orders and payments.
• Respond to inquiries and quote requests.
• Communicate regarding estimates, orders, projects, and customer service.
• Improve our website and customer experience.
• Send newsletters and marketing communications when you have opted in or as otherwise permitted by law.
• Comply with legal obligations.
• Prevent fraud and protect our business.

If you consent to receive text messages, we may also use your mobile phone number to send:

• Order updates
• Appointment reminders
• Customer service communications
• Promotional offers
• Company announcements

03 SMS Opt-In

By providing your mobile phone number through our website, quote request forms, account registration, or other communication channels, and affirmatively consenting to receive text messages, you agree to receive SMS communications from Rengel Printing Co.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

You may withdraw your consent at any time by replying STOP to any message.

04 SMS Communications

If you choose to opt in to receive SMS messages from Rengel Printing Co., you agree to receive recurring text messages related to:

• Printing order updates
• Appointment reminders
• Customer support
• Promotional offers
• Marketing communications

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying STOP to any message.

For assistance, reply HELP or contact us:

05 Cookies and Tracking Technologies

We use cookies, pixels, analytics tools, and similar tracking technologies to:

• Remember your preferences
• Improve website functionality
• Analyze website traffic
• Measure advertising performance
• Improve your overall user experience

You may disable cookies through your browser settings. Doing so may affect certain website functionality.

06 Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers that assist us in operating our business, including:

• Payment processors
• Shipping providers
• Email service providers
• SMS communication providers
• Website hosting providers
• Analytics providers
• Technology vendors

These providers are authorized to use your information only as necessary to perform services on our behalf.

We may also disclose information when required by law or to protect our legal rights.

07 SMS Privacy

SMS consent is not shared with third parties or affiliates for marketing purposes.

08 Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although we use commercially reasonable security measures, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

09 Your Privacy Rights

Depending on your state of residence and applicable law, you may have the right to:

• Request access to your personal information.
• Correct inaccurate information.
• Request deletion of eligible personal information.
• Obtain a copy of your personal information.
• Update your contact information.
• Withdraw consent where applicable.
• Unsubscribe from marketing emails.
• Opt out of SMS communications by replying STOP.

To exercise any of these rights, please contact us:

10 State Privacy Rights

Residents of certain states, including Minnesota, may have additional privacy rights under applicable state privacy laws, including the Minnesota Consumer Data Privacy Act (MCDPA).

Where applicable, these rights may include the ability to:

• Confirm whether we process your personal information.
• Access the personal information we maintain.
• Correct inaccuracies.
• Request deletion.
• Obtain a portable copy of your information.
• Opt out of certain processing activities where required by law.

To exercise these rights, contact us using the information below.

11 Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will delete that information as required by law.

12 Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

13 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective upon posting.

14 Contact Us